Privacy Policy

Effective Date: April 2026

At Home System Lab, we value your privacy and the trust you place in our technical engineering services. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We collect information that helps us deliver a precise, custom-engineered product for your home:

Contact Information: Name, email address, phone number, and physical address for project site visits and installations.
Project Details: Floor plans, 3D measurements, and design preferences provided during consultations.
Technical Data: IP address, browser type, and cookies to improve website performance and track marketing analytics.

2. How We Use Your Information

We use the collected data strictly for the following purposes:

To create technical 3D models and CAD drawings for your project.
To coordinate the 3-week installation and delivery timeline.
To provide updates regarding your project or answer inquiries.
To improve our website through Google Analytics and conversion tracking.

3. Data Sharing & Third Parties

We do not sell your personal data. We only share information with third parties necessary to fulfill your project, such as:

Logistics Partners: For the delivery of European materials (AGT/Egger).
Technology Providers: Hosting services and CRM systems used to manage your project data.
Legal Requirements: If required by law to protect our rights or comply with a judicial proceeding.

4. Data Security

As a technical “Lab,” we prioritize data integrity. We implement industry-standard security measures (including SSL encryption) to protect your project files and personal contact details from unauthorized access.

5. Your Rights

You have the right to:

Request access to the personal data we hold about you.
Request corrections to any inaccurate information.
Request the deletion of your data once a project and its warranty period are complete.

6. Cookies

Our website uses cookies to enhance user experience. You can disable cookies in your browser settings, though some features of our site may not function properly as a result.